FAQ
1. How long does shipping take?
Once you place an order, we take 1–3 working days to process it. After that, delivery typically takes:
- Metro Cities: 2–4 working days
- Other Cities: 4–7 working days
- Remote Areas: Up to 10 days
2. How do I track my order?
Once your order is shipped, you’ll receive an email and WhatsApp message with a tracking link. You can also track your order anytime on our Track Your Order page.
3. What sizes do you offer?
We offer sizes from XS to 3XL in most of our products. Please check the size chart available on each product page before placing your order.
4. Do you accept Cash on Delivery (COD)?
Yes, COD is available on select pin codes with a small ₹50 convenience fee.
5. What is your return & refund policy?
We accept returns within 7 days of delivery for eligible products. You can read our full Return & Refund Policy here.
6. Can I cancel my order?
Orders can only be canceled before they are shipped. Please contact us at support@desiblend.com as soon as possible to request a cancellation.
7. Do you ship internationally?
No, currently we only ship within India. International shipping will be launched soon!
8. Do you offer custom printing?
Yes! We take bulk and custom printing orders for events, startups, colleges, etc. Visit our Custom Printing page for full details.
9. How can I contact customer support?
Email: support@desiblend.com
WhatsApp: +91 9876543210
Hours: Monday – Saturday, 10:30 AM to 7:30 PM